Operations & coordination
Logistics coordinators and operations managers who keep loads moving, handle status checks and keep your TMS up to date.
Learn moreAI-augmented logistics teams
Dedicated logistics teams, backed by AI.
Operator-led teams for freight brokers, carriers, 3PLs and factoring companies. Trained in your TMS, supported by AI agents and managed with you.
Team live in 2–4 weeks · One client, one dedicated team
Our teams work inside the tools you already run
What we cover
One team for every desk you need covered.
From operations to billing, your Sevos team is recruited for the role, trained in your TMS and managed with you.
Carrier sales & freight matching
Carrier relations specialists and carrier sales reps who match freight to capacity and keep your carrier network engaged.
Learn moreSales & business development
Customer sales reps who prospect and follow up with shippers, using AI call guidance for sharper, more consistent outreach.
Learn moreCompliance assistance
Compliance officers who keep carrier and customer paperwork current and flag issues before they reach your desk.
Learn moreBilling & finance support
Finance support that keeps invoices moving and handles the factoring disputes your automation can’t.
Learn moreCustomer service & IT support
Customer service representatives, administrative staff and IT support who keep your customers and systems looked after.
Learn moreAI + people
Who does what.
AI agents clear the repetitive work. Your dedicated team owns the exceptions, the relationships and the judgment calls.
AI agents handle
- Status checks
- Data entry
- Document handling
- Call guidance for sales reps
Your Sevos team handles
- Every exception
- Carrier issues
- Factoring disputes
- Judgment calls and relationships
How we help
Outsource. Augment. Automate.
Outsource
Hand off the whole desk.
A dedicated Sevos team runs a function end to end, from carrier sales to billing, inside your TMS and managed with you.
Augment
Extend your team, backed by AI.
Sevos team members join your in-house staff, follow your SOPs and use AI tools to get more done.
Automate
Clear the repetitive work.
AI agents handle status checks, data entry and document handling, with your Sevos team supervising every exception.
How it works
Six steps to a live team in 2–4 weeks.
Onboarding
An onboarding manager learns your operation and plans the build and launch of your team.
Recruiting
We source, screen and interview candidates so you only meet top-tier prospects.
Training
Recruits build core logistics knowledge, then train on your processes and software.
Production
Your team goes live with a manager for oversight and goal tracking.
Continuous improvement
A customer success manager tracks KPIs and makes sure your work and team thrive.
Growth
As your business grows, add seats and roles to scale production.
FAQ
Common questions.
Which positions do you recruit for?
Logistics coordinators, operations managers, carrier relations specialists, carrier sales representatives, freight brokers, customer sales representatives, business development representatives, compliance officers, billing and finance specialists, customer service representatives, administrative support staff, and technology and IT support.
How long does it take to build a team?
2–4 weeks, depending on the type and number of positions.
Who employs the team, Sevos or my company?
Your team is recruited, employed and managed through Sevos and its delivery partners. Team members never appear on your payroll.
How does billing work?
You receive one monthly invoice by email on the last day of each billing period. It covers payroll, overtime, deductions, bonuses, commissions and reimbursements.
How do you keep our data secure?
Sevos is certified to ISO 9001:2015 (quality management) and ISO 27001:2022 (information security). We train staff on security best practices on an ongoing basis and use established IT security protocols and tools for fast incident response.
Ready to build your team?
Tell us about your operation and we’ll map out the team you need.